Are you scammed by Wu Yi Source /Living Lean tea? This article will guide you to get pull you out from scheme and get your money back!
What happened?
Many people have signed up to get free sample of Wu Yi tea from the following: Wu Yi source (wuyisource.com), Living Lean subscriptions, Raven Media, Easy Weight Loss Tea (easyweightlosstea.com). These companies use “try before you buy” tactic. However, a lot of customers overlook the fine print on the order page which says the following:
“If after your 14-day free trial you are certain that you love Wu-Yi tea, simply do nothing. Continue on with your full month supply and not until after the 14th day will you be billed the Preferred Member discounted price of only $59.95. And when you order today, you will be positioned to receive future shipments from our “Special Reserve” stock even after the “Out-of-Stock” sign goes up to other customers. This means that on day thirty of your weight loss, you will be sent your next three months supply…”
That said, if you do not cancel within 2 weeks after you place your trial, you will be billed. Many people fail to notice the fine print until they see the “unauthorized” charges appear on their credit card.
How to cancel your order
1. To cancel your order you need to prepare following information: name, order number, reasons for cancellation, return tracking number from UPS.
2. Send the opened and unopened Wu Yi tea samples to following address: 2711, East Craig Rd., Suite K, North Las Vegas, NV, 89030.
3. Next, contact the customer support to cancel your order, insist that you do not want any future shipment. You may call any of the following number:
1-877-417-4141
1-866-449-5567
780-416-0211
Note: you must keep track of the names of person you speak to, and the time you call. The information is crucial for future reference.
4. Alternatively, you may email markcustomersupport[@]gmail.com , wuyisource[@]hotmail.com, or sales[@]edirectsoftware.com to cancel your orders. Again, keep a copy of the email.
How to stop the charge and get your money back!
1. If you’ve tried to contact the company and they still charge you, the very first thing you need to do is contact your credit card company. Request to cancel your credit card immediately. Instead of asking your bank to issue a new card, get a new credit card with another bank to stop al possible dubious charges.
2. Next, get all your information in order (I’ve mentioned this earlier). File a dispute with your credit card company and demand charge back. Show your bank all proof that you’ve contacted the company in question.
3. If your bank refused to reverse the charges, demand to speak to the bank manager on following issues:
• Insist that you never authorize the charges;
• Show them other similar complaints online (here, here and here);
• Let them know you will report this case to Banking Commission at your state;
• Demand Federal Regulation E form;
• Inform them that you will be meeting the media if they don’t do the right thing.
If you do the above, the bank should process your dispute right away.
How to file complaint
If you wish to take a step further, you may report to following authorities. They will take the necessary action to investigate any questionable programs:
1. Federal Trade Commission
2. Better Business Bureau
3. National Association of Attorney General
